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How sr966 Handles Your Rights and Responsibilities

Using sr966 — whether you deposit via DANA, OVO or GoPay, or open a live casino session from Palembang — means you agree to the terms set out here.

Account Terms ApplyJurisdiction-Dependent AccessData Handled Per PolicyDANA / OVO / GoPay ContextContact Us to Request Changes
sr966 How sr966 Handles Your Rights and Responsibilities
HOW WE OPERATE

Data Handling, Cookies and Account Security

We take four practical steps to keep your account and data secure. These are not abstract commitments — they describe how the platform actually works when you log in, deposit and play.

Data We Collect and Why

We collect your registration details, wallet identifiers for DANA, OVO or GoPay, and session data. This is used for account verification, fraud prevention and transaction reconciliation only.

Cookies and Session Tracking

Cookies keep your session active and remember your wallet preference between visits. You can manage cookie settings in your browser, though disabling them may affect account login and deposit flow.

Account Security Steps

Every login triggers an OTP check sent to your registered mobile number. We do not store full wallet credentials — only tokenised references your e-wallet provider authorises for each transaction.

Data Retention and Removal

We retain account data for the period required under applicable law. Once your account is closed, you may request data deletion via email; we will confirm the outcome within a reasonable time frame.

LEGAL CONTACT PATHS

How to Reach Us on Legal Matters

If you have a question about these terms, want to request a copy of your data, or need to dispute a transaction linked to your DANA, OVO or GoPay wallet, we have three contact paths available. Choose the one that fits your situation — each routes to the right team.

Live Chat Open the chat widget in your account dashboard to connect with our Indonesia support team for account, wallet and legal queries during available hours.
Email Support Send a detailed request to our support address for data-access inquiries, formal complaints or documented disputes about account conditions or payment terms.
Account Help Centre Log into your account and navigate to Help to find the legal FAQ section, request account closure or submit a formal data-removal request through the form provided.

Common Questions About These Terms

These are the questions we actually receive about our legal terms — covering your rights, how we handle account data, what happens when terms change, and how to act if something goes wrong with a payment or your account.

Access depends on local law and is available only where your region permits it. You are responsible for confirming that using sr966 is lawful in your location before opening an account.

We hold your registration details, wallet identifiers linked to DANA, OVO or GoPay, deposit and withdrawal history, and session logs used for account security and dispute resolution purposes.

Send a written request to our support email from the address on your account. We will confirm receipt and respond within a reasonable time frame as required under applicable law.

We post updates directly on this page. Continuing to use your account after a change means you accept the updated terms. If you disagree, contact support to close your account.

First open a live chat or email dispute with us, including your transaction reference and wallet screenshot. We reconcile against our payment records and respond with a resolution or escalation path.

Yes. We may suspend or close accounts that breach our conditions — including attempted fraud, incorrect region access or violation of wallet-use terms. You will be notified and any eligible balance handled per policy.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.