Reference

How sr966 Handles Your Personal Data

This Privacy Policy explains exactly what data sr966 collects when you open an account, make a deposit via DANA, OVO or GoPay, and use the lobby — and how we protect it.

Account data protectionDANA, OVO, GoPay payment privacyCookie controlsData retention limitsYour right to request changes
sr966 How sr966 Handles Your Personal Data
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to access, correct or delete the personal data we hold on your account, you can reach our support team through any of the channels below. For data-related requests, include your registered email address and the specific action you are requesting so we can verify your identity and respond accurately. Players in Palembang and across Indonesia can use live chat for faster triage on account-linked data questions.

Live Chat Open the chat widget inside your account dashboard. Describe your data request clearly and a support agent will respond and guide you through the next steps.
Email Support Send your data access or deletion request to our support email. Include your registered account email so we can verify your identity before taking any action.
Account Help Centre Log in, go to Account Settings, and select the Privacy or Data Request option. This path is the fastest route for routine corrections to your account details.
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Data security at sr966 is built around the specific flows your account goes through — deposits, withdrawals, login sessions and game history. We use SSL encryption across all pages and account actions. Account login is protected by OTP verification sent to your registered mobile number, so no session can be opened without confirming your identity first. We keep your data only for as long as it is needed for the purpose it was collected — transaction records are retained to meet applicable legal obligations, while inactive session logs are cleared on a rolling schedule.

SSL Encryption

Every page and account action on sr966 runs over SSL. Your payment details — whether you use DANA, OVO or GoPay — are encrypted in transit at all times.

OTP Login Verification

Each new login session triggers an OTP to your registered number. No one can access your account without that one-time code, keeping unauthorised access out.

Cookie Controls

We use functional and analytics cookies. You can adjust cookie preferences through the settings link in the site footer. Disabling analytics cookies does not affect your account access.

Data Retention Policy

We hold account data only as long as legally or operationally required. When your account is closed, personal data not required by law is removed from active systems within a defined review cycle.

Your Privacy Policy Questions

These are the questions we get most often about how sr966 handles personal data, cookies and account information. If your question is not covered here, use the live chat or email support channel listed above.

We collect your name, email address, date of birth and contact number at registration. Device and session data is collected automatically to secure your account and improve mobile lobby performance.

No. We log transaction references and wallet identifiers to confirm payments, but we do not store full wallet credentials. Your e-wallet PIN and full account number stay within the wallet app itself.

Yes. Log in, go to Account Settings and submit a data access request, or contact support via live chat or email. Include your registered email so we can verify your identity before responding.

Submit a deletion request through Account Settings or contact our support team by email. We will process eligible requests after identity verification and retain only data required by applicable law.

We share data with payment processors like DANA, OVO and GoPay only to complete your transactions. We do not sell your data. Any other sharing happens solely when required by law or with your explicit consent.

We use functional cookies to keep your session running and analytics cookies to improve the lobby experience. You can manage cookie preferences via the settings link in the site footer at any time.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.