Reference

Terms That Cover Your sr966 Account

These terms set out what you agree to when you open and use your sr966 account — from how deposits via DANA, OVO, and GoPay are handled to how account access works in eligible regions where local law permits.

DANA, OVO, GoPay acceptedAccount eligibility by regionSupport available for account queriesTerms subject to local law
sr966 Terms That Cover Your sr966 Account
HOW WE HANDLE IT

Account Security and Data Under These Terms

These terms are not just about what you can and cannot do — they also define how we handle your account data, wallet information, and security practices on our side. Here is what that looks like in practice.

Wallet Data Handling

Your DANA, OVO, or GoPay wallet number is stored securely and used only for deposit matching and withdrawal verification. We do not share wallet details with third parties outside of payment processing.

Account Security

Login access uses a one-time PIN sent to your registered contact. If you notice unrecognised activity, contact support immediately — we can freeze the account and begin a review within the same session.

Data Retention

We retain your account and transaction records for as long as your account is active and for a period after closure, in line with applicable legal requirements for the regions where we operate.

Requesting Changes

To update your registered contact details or request account closure, go to Account Settings or contact support via live chat. Wallet changes require fresh verification before the new wallet is linked.

REACH US DIRECTLY

How to Contact Us About These Terms

If a section of these terms raises a question about your account, our support team is the right place to start. Queries about wallet verification, account suspension, or eligibility in your region are handled directly — reach out through the channel that suits you.

Live Chat Open the chat icon from your account dashboard. Our team handles terms queries, wallet verification questions, and account access issues directly in the chat window.
Email Support Send your query to our support address listed in your account settings. Include your registered wallet type — DANA, OVO, or GoPay — so we can pull up your account faster.
Account Help Centre The Help Centre in your account menu has step-by-step paths for common terms questions — wallet linking, account closure requests, and eligibility checks for your region.

Common Questions About sr966 Terms

These are the questions we hear most often about account terms, eligibility, and how our policies apply to wallet use and account access in Indonesia.

Yes, these terms apply to every sr966 account. Access and eligibility depend on your region and local law — where local law permits, these terms govern your full account relationship with us.

No. Your deposit wallet must be registered in your own name and verified against your account. Using another person's DANA, OVO, or GoPay wallet breaches these terms and may result in account suspension.

We notify you through your registered account contact when terms change. Continuing to use the platform after the update means you accept the revised version. Contact support to close your account if you do not agree.

Send a data request through live chat or the support email listed in your account settings. Include your registered wallet type so our team can locate your records and respond promptly.

Sharing login credentials, using an unverified wallet, accessing the platform from a restricted region, or providing false account information all constitute breaches. Confirmed breaches may lead to account suspension or closure.

We retain transaction and account records for a period after closure as required by applicable law in the regions where we operate. Contact support for specifics relevant to your account situation.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.